Hard Mode

Research as a Product with UsabilityHub

Episode Summary

This episode of Hard Mode Podcast features Co-Founder & CEO of UsabilityHub - Matt Milosavljevic. UsabilityHub is a remote usability testing platform that allows you to backup design decisions with real user data. Matt and Tractor Co-Founder/ CEO Matt Allen discuss scaling their bootstrapped company for further global reach, and reaching new milestones when doing so.

Episode Notes

Welcome to this episode of Hard Mode featuring Usability Hub Co-Founder & CEO, Matt Milosavljevic. UsabilityHub is a remote usability testing platform that allows you to backup design decisions with real user data.

In this conversation with Tractor  Co-Founder & CEO Matt Allen, the chat dives into how UsabilityHub operate with their 3 co-founders, their company beginnings being somewhat of a happy accident, the particulars of scaling a bootstrapped tech business, how modest success can be totally acceptable when doing so, and finding true success in outcomes such as building a solid team.

Talking points:

• Usability Hub beginnings (a happy accident)
• Operating nowadays as a 3-founder company
• Where Usability Hub fits in the research market
• The problem being solved
• Five-second tests on everything (even penguin enclosures)
• The particulars of running a high scaling and bootstrapped tech business
• How modest success can be completely acceptable when bootstrapping
• Hiring opportunities and hiring challenges
• ‘Not a lifestyle business’
• The success in building a solid team
• Reaching new levels and milestones
• A love of Buildkite
• Emphasising Customer Success

Links:

• UsabilityHub
• Matt Milosavljevic
• Nicholas Firth-McCoy
• Tristan Gamilis
• Alan Downie
• Apple
• Atlassian
• Bugherd
• Buildkite
• fivesecondtest.com
• Startmate

Online:

https://usabilityhub.com

UsabilityHub on Twitter: @UsabilityHub

www.tractorventures.com

Follow Tractor Ventures on Twitter: @tractorventures

This episode was hosted by Matt Allen: @mattallen